On many school campuses, conflicts among staff members can arise from differences in perspectives, communication breakdowns, or simply the stress of the job. However, administrators need to recognize that unresolved conflicts can adversely impact the school climate, affecting both staff morale and student well-being.
Therefore, conflicts must be addressed promptly and effectively to restore harmony among staff and create a nurturing environment where everyone feels valued and respected.
Research has consistently shown that when staff feel seen and belong, it positively influences the overall school climate. Therefore, as administrators, it’s imperative to prioritize practices that promote understanding, empathy, and collaboration among staff members. One approach to improving adult relationships is utilizing restorative practices.
Restorative practices focus on repairing harm and restoring relationships through inclusive dialogue and accountability. Here are some research-based methods and strategies for implementing restorative practices to address conflicts among staff:
Building a Foundation of Trust
Start by cultivating a culture of trust and respect within the school community. Encourage open communication channels where staff members feel comfortable expressing their concerns and perspectives without fear of judgment or reprisal. Utilizing the Establish-Maintain-Restore framework can help with fostering a greater sense of connection and community.
Training and Professional Development
Provide comprehensive training on restorative practices for all staff members, including administrators, teachers, and support staff. Equip them with the necessary skills and strategies to constructively facilitate restorative conversations and resolve conflicts. (May we recommend Thriving YOUniversity for all your restorative PD needs?)
Restorative Circles
Organize regular restorative circles where staff members can share their experiences, perspectives, and feelings in a safe and supportive environment. These circles promote empathy, active listening, and understanding among participants, fostering a sense of community and connection. See a staff restorative circle in practice here.
Peer Mediation Programs
Implement peer mediation programs where trained staff members serve as mediators to facilitate dialogue and resolution between conflicting parties. Peer mediation empowers staff to take ownership of conflicts and work collaboratively towards finding mutually agreeable solutions.
Reflective Practices
Encourage staff members to engage in reflective practices, such as journaling or self-assessment, to gain insights into their emotions, triggers, and communication styles. By fostering self-awareness, individuals can better navigate conflicts and interact with colleagues more effectively.
Restorative Conferences
When conflicts escalate or involve multiple parties, conduct restorative conferences to address the underlying issues and collectively develop solutions. These conferences provide a structured framework for acknowledging harm, taking responsibility, and rebuilding trust within the school community. You can download our guide to restorative conferences here.
Consistent Implementation
Ensure consistency in implementing restorative practices across all levels of the school hierarchy. Model restorative behavior as administrators and reinforce the importance of these practices through ongoing communication and support.
By embracing restorative practices, administrators can create a culture of accountability, empathy, and collaboration that fosters positive relationships among staff members. When conflicts arise, view them as opportunities for growth and learning rather than obstacles to be avoided. By investing in conflict resolution and restorative approaches, schools can cultivate a supportive and inclusive environment where everyone thrives.
Remember, when staff members feel valued, heard, and respected, it sets the foundation for a healthier, more vibrant school climate where educators and students can flourish. Let’s commit to nurturing harmony and promoting social and emotional well-being within our school communities.